One of the most important aspects of every position of the dental team is to have excellent communication skills. Interacting with people is a key part of oral health care between professionals, within the team, with the public and especially with our patients. Understanding the basic principles of good communication should be a requirement for everyone and their application in oral health care is an absolute "must". This section of the practice management "Toolkit" deals with some of the aspects of acquiring and applying communication skills.


Applied Communications

How to Develop a Presentation
The Health History
One Minute Marketing
CE Course: Understanding the Dangers and Health Consequences of Spit Tobacco Use
CE Course: Understanding Nicotine Addiction and Tobacco Intervention Techniques for the Dental Professional

Conflict Management

Managing Conflict With Co-Workers As Well As Your Boss - NYCDS
Business Chambers

Communication with Children

Conversational Spanish in Pediatric Dentistry
CE Course: Basic Techniques for Management of the Infant and Toddler Patient
CE Course: Radiographic Techniques for the Pediatric Patient

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